Booking information

Booking information

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General terms and conditions of stay​

A minimum stay may apply in some rates.
We accept payments with the following credit cards: Visa, Mastercard, Maestro.
For small groups of more than 10 people, you can ask for a personalized offer by contacting the structure directly by email

Check in: from 14.00 to 22.00
If there are requests for check-in at different times, we kindly ask you to notify us in advance by contacting the structure, so we can meet your wishes.
Check out: by 10.00 am on the day of departure.
For late check-out see the specifications under “late check-out”.
The postponement of arrival or early departure, if not communicated in advance (14 days before), will result in the payment of the entire period of stay.

Reception Hours:
Reception staff will be at your complete disposal at the front desk, daily from 7:00 am to 11:00 pm.

Breakfast Hours:
Breakfast is served from 7:00 am to 10:00 am.

Breakfast in case of exempt rates:
Adults: €8 per person per day
Children: 0-2 years Free
Children 3-10 years €4 per person per day

Late check-out:
On request upon availability
Check-out before 1:00 pm €15 supplement
Check-out before 4:00 pm supplement of €30
Check-out before 8:00 pm supplement of €45
Early check-in:
On request upon availability
Between 8:00 am and 10:00 am: supplement of €45
Between 10:00 am and 12:00 pm: supplement of €30
Between 12:00 pm and 14:00 pm: supplement of €15
CANCELLATION POLICIES Cancellation policies vary depending on the period of stay.
We invite guests to check before booking on our online portal the policy in place for the days of stay.

Your pets are welcome, upon request to the structure.
The presence of animals involves the mandatory payment of a daily supplement of €15 for those staying in apartments and €10 for those staying in hotel rooms. It will be care of the owners, when the animals pass or stop in all common areas, to use the leash. Access to the breakfast room is not allowed, in respect of all guests. It is also forbidden to leave animals unattended in the structure.

It is forbidden to smoke in all rooms of the hotel and apartments.
Guests are kindly requested not to let unregistered strangers stay in the hotel.
For any other information please contact us at

Bed and breakfast
Half board, if foreseen by the chosen treatment
Daily room cleaning
internet WiFi
outdoor parking space
use of guarded storage bike / motorcycle
use of workshop equipped for bikes
10% discount on every lunch/dinner consumed at the Restaurant Alt Spaur

Pets: € 10,00 per day
Baby crib (on reservation): € 10,00 per stay
Tourist tax: € per person (>14 years old) per night for a maximum of 10 nights
Possibility of lunch/dinner at the restaurant Alt Spaur
Drinks with meals
Laundry: €

– electricity, hot and cold water, heating, air conditioning
– high chair for children (on request)
– internet WiFi
– weekly change of bed linen and towels
– outdoor parking space
– use of guarded bike / bike deposit
– use of workshop equipped for bikes
– final cleaning

Pets: € 15,00/day
Baby crib (on reservation): € 10,00/day
Extra bed linen: € 10,00/change/person
Extra towels: € 8,00/change/person
Extra cleaning: € 30 (one-room – two-room apartment), € 40 (three-room apartment)
Laundry: € 5
Tourist tax

Customers of the residence, at the time of check-in, must leave a deposit of € 100.00 per apartment, which will be returned at the end of the stay, after checking the conditions of accommodation, furniture and equipment.

It will be the responsibility of the guests to leave the apartments clean and tidy upon departure: dishes washed, kitchenette in order, garbage thrown in the ecological area located inside the garage.

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