Booking Information

To welcome you in the best possible way

 

 

ALT SPAUR TERMS AND CONDITIONS OF STAY

A minimum stay might apply to some rates.
Payments are accepted with the following credit cards: Visa, Mastercard, Maestro.
For small groups of over 10 people, a personalized offer can be requested by directly contacting the property via email at info@altspaur.it

Check-in: from 12:00 PM to 3:00 PM and from 6:00 PM to 10:00 PM
If there are requests for check-in at different times, we kindly ask you to inform us well in advance by directly contacting the property so that we can fulfill your desires.
Check-out: by 10:00 AM on the day of departure.
For late check-out, see the details under “late check-out.”
Late arrival or early departure, if not communicated in advance based on the defined cancellation policies, will result in payment for the entire stay period.

Reception Hours:
The reception staff will be at your complete disposal at the reception, every day from 9:00 AM to 10:00 PM.

Breakfast Hours:
Breakfast is served from 8:00 AM to 10:00 AM.

Late Check-out / Early Check-in:
Available upon request and for a fee (subject to availability)

 

Cancellation Policies:
Cancellation policies vary based on the stay period.
We invite kind guests to check the policy in place for the stay days on our online portal before booking.

PET POLICY:
Your 4-legged friends are welcome, upon prior request to the property.
The presence of pets requires a mandatory daily supplement of €15 per pet.
It’s the responsibility of the owners to use a leash when pets transit or stay in all common areas. Access to the breakfast area by our furry friends is allowed upon request at the reception. It’s also prohibited to leave pets unattended on the property.

USEFUL INFORMATION:
Smoking is prohibited in all indoor areas of the hotel and apartments.
Guests are kindly asked not to accommodate unregistered individuals.
For any other information, please contact us at info@alspaur.it

IN HOTEL ROOM PRICES, THE FOLLOWING ARE ALWAYS INCLUDED:
– Overnight stay and breakfast
– Half-board, if included in the chosen treatment
– Daily room cleaning
– VAT
– WiFi internet
– External parking space

HOTEL ROOM SUPPLEMENTS:
– Pets: €15.00 per day
– Crib (upon reservation and for a fee based on the chosen treatment)
– Tourist tax
– Possibility of lunch/dinner at the Alt Spaur restaurant
– Beverages during meals
– Laundry service: €15.00 per wash

IN APARTMENT PRICES, THE FOLLOWING ARE ALWAYS INCLUDED:
– Electricity, hot and cold water, autonomous heating
– Highchair for children (on request)
– VAT
– WiFi internet
– Weekly change of bed and bath linen
– External parking space
– Final cleaning

APARTMENT SUPPLEMENTS:
– Breakfast, lunch, and dinner at the hotel (upon reservation and for a fee)
– Pets: €15.00 per day
– Crib (upon reservation and for a fee based on the chosen treatment)
– Extra bed linen: €10.00/change/person
– Extra bath linen: €8.00/change/person
– Extra cleaning: €30 (studio – one-bedroom), €40 (two-bedroom)
– Laundry service: €15.00 per wash
– Tourist tax

APARTMENT DEPOSIT:
Apartment guests, at check-in, are required to provide a deposit of €100.00 per apartment, which will be refunded at the end of the stay, subject to verification of the condition of the accommodation, furnishings, and equipment.

ALT SPAUR RESTAURANT:
Our restaurant is open every day from 12:00 PM to 2:00 PM and from 6:30 PM to 9:30 PM, except for seasonal closures. We kindly ask our guests to verify by calling the property or contacting the reception.
Please note that the Alt Spaur Restaurant is AIC certified.

It’s the responsibility of our kind guests to leave the apartments orderly and clean upon departure: washed dishes, tidy kitchenette, trash disposed of in the designated ecological area located outside the property (please ask reception for specific instructions).